We are here to help!

 

Hopefully the points below will help you with any general queries you may have.

 

If you cannot find an answer please do not hesitate to contact us as we are always very happy to help.

01

How do i place an order?

 

You can order online here through our website, using our secure checkout through PayPal. You can browse through our various party themes and add your items to your basket as you go. If you are having any difficulty with ordering through our website or cannot find what you are looking to order, please do not hesitate to contact us through our contact form or by e-mail to enquiries@kidsinvitations.co.uk.

02

I need some help

 

If you have any queries at all, and we mean ANY! Please do not hesitate to contact us by submitting our online form, by telephone on 07917 353 148 or by e-mail to enquiries@kidsinvitations.co.uk.

03

I cannot find a design to suit my party theme

 

We have an extensive range of designs to suit most party themes but in the event that you cannot find a suitable design, please do not hesitate to contact us to take advantage of our bespoke design service. If your order will be over the value of £35.00 we can create a bespoke design for you at no extra cost. 

04

Are the invitations and party items personalised?

 

All of our invitations and party items are fully personalised to make them extra special. Personalisation is included in the prices you see so there are no sneaky extras. You can enter any details for personalisation in the comments box when you checkout your order, or alternatively pop them on an e-mail to us at enquiries@kidsinvitations.co.uk. Digital proofs are set for your approval before we print.

05

How long will it take to receive my order?

 

Please ensure you place your order at least 15 working days before you require them to be despatched. All of our orders are personalised and we can get very busy so please always allow this timeframe for your order to be processed. Orders will be despatched by Royal Mail First Class post.

06

Are envelopes included with the invitations?

 

Yes the invitation prices that you see include kraft brown envelopes.

07

What sort of card do you print on?

 

We only use the highest quality 300gsm laid card stock for all of our orders including invitations, decorations and partyware.

08

Can you supply stationery for any other occasions?

 

The answer is always a big YES! Our website shows our most popular designs but in over ten years of operation we really have supplied stationery for most events. From Naming Day's to First Lohri Party's, from Weddings to Corporate Events. Please do not hesitate to contact us to discuss your requirements and for a no obligation quote.

We have no minimum order quantity on any of our items. 

All items are personalised so please add a note to your order on checkout with the info for

personalisation or we will contact you to obtain the details once you have placed your order. 

Digital proofs will be sent by email for approval on invitations and party orders.

Orders will be despatched within 10 working days from date of order to the address as per PayPal.

Please do not hesitate to contact us with any queries.